Why change management is too important to ignore.
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Organisations that actively manage printing can see significant and sustained improvement in the way they manage documents and information. Having a solid framework for measuring progress and reporting results as your organisation transitions to a higher-performing state will ensure that your MPS project delivers tangible and sustainable results against your stated goals. And, of course, one of the most important conditions for success is to effectively manage change. While changing the tools and technology your organisation uses is one thing, managing people's reaction to change is quite another.
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A structured change management approach helps protect your investment by engaging stakeholders and countering resistance. Lexmark's professional services consultants are certified in the Prosci® Change Management Toolkit and ADKAR® model, a best-practice framework for attaining and sustaining end-user adoption.
Projects that include change management are: