Lexmark, a global leader in Managed Print Services (MPS), has been positioned by Gartner, Inc. in the Leaders Quadrant of its 2011 Magic Quadrant for Managed Print Services, Worldwide.
“Leaders provide MPS to a wide range of customers, including the largest and most geographically dispersed, so they must demonstrate a truly global reach. They must demonstrate not only the skills to deliver today's MPS, but also the understanding, initiative and resources to prepare for tomorrow's MPS. Leaders characteristically augment the full scope of MPS with a wide range of added-value services. As a result, they are frequently shortlisted by large and midsize customers.”
—Gartner, Inc. “Magic Quadrant for Managed Print Services, Worldwide” by Ken Weilerstein et al., October 25, 2011.
If you are seriously considering managed print services for your organization, you probably already suspect that you are spending more than you should to operate your output fleet. Use this Magic Quadrant as a starting point for identifying and evaluating MPS providers.
See the mix of vendors Gartner has placed in each quadrant (Leaders, Challengers, Visionaries and Niche Players) based on their “ability to execute” and “completeness of vision.”